BAD SERVICE DELIVERY/CUSTOMER SERVICE

I am going to be doing reviews of Nigerian companies right here in naijamarket. The companies giving good service will get my thumbs up while most especially, companies that rob from people and never give back will get my hammer. Help spread the word as you hear.

Let me start with this one I came across from http://www.beautifuldisorder.com/
Crappy Customer Care Alert - Visafone
19 Aug 2008 Filed under: rant, review Author: Onyeka

I’m livid.
Visafone have just succeeded in joining the ranks of miserable customer service in my books. Let me tell you guys the miserable story of their EVDO internet service, so that you guys don’t burn cash the way I did.
So, there I was, with my newly acquired laptop, feeling good, feeling ready to take over the world with my design prowess. And I think, instead of going to work all the time to do my research, why not get internet at home? Sounded fair, I’d seen people use it all the time in the office, and it surfed fast enough, I thought, ‘What the heck’. That was sometime in May.
32k later, I’m browsing at home from Friday nights to Monday mornings. It’s nothing compared to the broadband at the office, but I can’t complain. Fast forward to about 6 weeks later. After an exceptionally bad weekend of browsing (constant disconnections, terribly slow speed), the connection disconnects 11pm Sunday night.
Wait a minute. I still have a good 10 hours left! Read more!

4 MARKETS OF FOREX

Currency trading is unique because of its hours of operation. The week begins at 6pm EST on Sunday and runs until 4pm on Friday. Even though it runs for 24 hours, trading is not advised for all the hours.

As not all hours of the day are good for trading, it is very important to know the times that are best time for trading and making profit. Most expert opine that the best time to trade is when the market is most active. When more than one of the four markets are open, there will be a heightened trading atmosphere, which means there will be greater fluctuation in currency pairs. When only one market is open, currency pairs tend to get locked in a tight pip spread of roughly 30 pips of movement. Two markets open at once can easily see movement north of 70 pips, particularly when big news is released.

(First, here is a brief overview of the four markets (hours in EST):

1. New York (open 8am to 5pm): According to "Day Trading the Currency Markets" (2005) by Kathy Lien, New York is the second largest forex platform in the world and is watched heavily by foreign investors because the U.S. dollar is involved in 90% of all trades. Movements in the New York Stock Exchange (NYSE) can have an immediate and powerful effect on the dollar. When companies merge and acquisitions are finalized, the dollar can gain or lose value instantly. (Learn one way to predict movements in the NYSE in Which Direction Is The Market Heading?)
2. Tokyo (open 7pm to 4am): Tokyo takes in the largest bulk of Asian trading, just ahead of Hong Kong and Singapore. It was the first Asian trading center to open. The best currency pairs to aim for (for traders looking for a lot of action) are USD/JPY, GBP/CHF and GBP/JPY. The USD/JPY is an especially good pair to watch when the Tokyo market is the only market open because of the heavy influence the Bank of Japan has over the market. (Learn about this influence in Profiting From Interventions In Forex Markets, and about currency pairs in Using Currency Correlations To Your Advantage.)
3. Sydney (open 5pm to 2am): Sydney is where the trading day officially begins, and while it is the smallest of the mega-markets, it sees a lot of initial action when the markets reopen on Sunday afternoon because individual traders and financial institutions try to stabilize after all the action that may have happened since Friday afternoon.
4. London (open 3am to noon): The United Kingdom dominates the currency markets worldwide, and London is its main component. London, known as the trading capital of the world, accounts for roughly 34% of global trading, according to a report by IFS London. The city also has a big impact on currency fluctuations because the Bank of England, which sets interest rates and controls the monetary policy of the GBP, has set up shop in London. Forex trends often originate in London as well, which is a great thing for technical traders to keep in mind. (Learn more about how the central banks impact currency pairs in Interest Rates Matter For Forex Traders.)

For more insight and information on forex visit www.investopedia.com